Terms of purchase

Introduction:
This purchase is governed by Yogaskolen .no's terms and conditions for purchasing goods through the online store www. yogaskolen .no. Consumer purchases over the Internet are mainly regulated by the Contract Act, the Consumer Purchase Act, the Marketing Act, the Right of Withdrawal Act and the E-commerce Act, and these laws give consumers inalienable rights. The terms of this contract should not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the transaction.

1) The Agreement
Agreement for access to online courses is made by familiarizing yourself with and accepting the terms of this agreement. The agreement between the buyer and the seller consists of the information provided by the seller about the purchase in the ordering solution in the online store (including, among other things, information about the nature, quantity, quality, other characteristics, price and delivery terms of the goods), any direct correspondence between the parties (for example, e-mail) and these terms of sale. In the event of a conflict between the information provided by the seller about the purchase in the ordering solution in the online store, direct correspondence between the parties and the terms of the terms of sale, direct correspondence between the parties and the information provided in the ordering solution takes precedence over the terms of sale, unless it conflicts with binding legislation.

2) The parties
Seller:
Company name: Yogaskolen AS
Email: [email protected]
Organization no.: 833 251 562

Buyer:
The person making the order.

3) Conclusion of the agreement
The agreement is binding on both parties when the buyer's order is received by the seller.

4) Order confirmation
When the seller has received the buyer's order, the seller shall confirm the order without undue delay by sending an order confirmation via e-mail to the buyer. The buyer is advised that the order confirmation is not sent manually via Yogaskolen AS's employees, but that it is sent automatically via the subcontractor Kajabi. Therefore, unforeseen delays may occur for which Yogaskolen cannot be held responsible. It is recommended that the buyer check that the order confirmation matches the order with regard to quantity, type of item, price, etc. If there is a discrepancy between the order and the order confirmation, the buyer should contact the seller as soon as possible.

5) Payment
Payment is made directly in the online store www. yogaskolen .no using VISA or MasterCard via the subcontractor Stripe. When purchasing, the seller can reserve the purchase price on the card when ordering for up to 4 days from the order. When paying by credit card, the Act on Credit Purchases etc. will apply.

6) Delivery etc.
The online course is made available to the Buyer immediately after the agreement has been entered into, unless it is clear that the ordered service(s) will only be opened for use at a later date.

7) Customer's obligations
The course is unique per individual user. And it is not permitted for more than one person to share the same username and password. The Orderer undertakes through this agreement that each individual user follows these guidelines. In case of violation of these guidelines, the Seller may block the course to the Buyer and limit future purchases.

The Customer is responsible for ensuring that technical equipment is correctly installed and configured for use of the service(s). The Seller assumes no responsibility for problems that may arise when using the service(s) if these are related to incorrectly configured browsers or other defects in the Customer's equipment.

8) Operation/availability
The Service is normally operational 24 hours a day, seven days a week, with the exception of necessary downtime for updating and maintaining the database, as well as general upgrading of the Service's functionality.

9) Force majeure, downtime, etc.
The seller disclaims any liability for force majeure, downtime, etc. that affects us in Norway and/or its subcontractors and that results in us being unable to fulfill the agreement.

10) Copyright and other rights, etc.
Copyright and other rights to the course belong to the Seller. Violation of these rights may be prosecuted under criminal and civil law. The Customer does not receive any copyright or other rights to information in the course. Any illegal use, reproduction or sale of the data in the Service, whether by photographing, punching the content, scanning or other electronic exploitation of the data, is prohibited without the prior written consent of the Seller.

11) Transfer of rights and obligations
For the course participant, the course(s) is personal and cannot be transferred to or used by third parties. The Seller has the right to transfer all or part of its rights and obligations under the agreement to a third party. Furthermore, the Seller has the right to use subcontractors to fulfill its obligations.

12) Changes to contract terms etc.
The Seller has the right to change the design of the Services and the associated terms and conditions at any time. Such changes will enter into force 14 days after information about new terms has been published. The Seller has the right, however, to make such changes with immediate effect as a result of changes in laws, regulations or decisions from the authorities.
 

13a) Right of withdrawal: Online courses
The buyer may cancel the purchase of the goods in accordance with the provisions of the Right of Cancellation Act. The right of cancellation means that the buyer may waive the right to use the online course without reason even if there is no defect in it, unless the online course has begun. In that case, the right of cancellation will be waived immediately.

The Buyer must notify the Seller of the exercise of the right of withdrawal within 14 days of the course being purchased. The notification from the Buyer to the Seller of the exercise of the right of withdrawal should be in writing by email for evidentiary purposes.  

13b) Right of withdrawal: Yoga teacher training courses (200 hours vinyasa and 50 hours Yin)
Once the applicant receives a confirmation email, they will be charged either the full amount of the training or a prepayment if they have selected this option. Full payment must be received before the training begins.

Refund conditions:

Up to three months before the training start date, applicants are entitled to a 50% refund of the total course fee in the event of cancellation.

Less than three months before the start date, no refund will be given.

In accordance with Norwegian law (Angrerettloven, Chapter 6), applicants are entitled to a full refund within 14 days of purchase, provided that the training has not yet started and they have not used any of the included online courses.

The program reserves the right to cancel any training before it begins. In such cases, all payments made by applicants will be refunded in full.

13c) Right of withdrawal: Physical workshops, courses, events, arrangements, etc.
There are no refunds on our physical courses, the exception is for our yoga teacher training courses. 

Ref. Right of Withdrawal Act 22 - M "The Right of Withdrawal Act does not apply to services related to leisure activities when the agreement stipulates a specific date or a specific period for the performance of such services" read more here: " https://lovdata.no/dokument/NL/lov/2014-06-20-27/KAPITTEL_6#§22

14) Examination of the goods
When the buyer receives the goods, he or she is advised to examine them to a reasonable extent to see if they are in accordance with the order. If the goods do not correspond to the order or are defective, the buyer must notify the seller as soon as possible by way of complaint, cf. clause 17 of the contract.

15) Complaints in the event of defects and deadline for reporting claims in the event of delay
If there is a defect, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always made a complaint in time if this occurs within 2 months from the defect being discovered or should have been discovered. Complaints to the seller should be made in writing.

16) Personal data
Unless the buyer agrees otherwise, the seller may only collect and store the personal information that is necessary for the seller to be able to carry out the obligations under the agreement. The personal information of buyers under the age of 15 cannot be collected unless the seller has the consent of parents or guardians. The buyer's personal information shall only be disclosed to others if it is necessary for the seller to carry out the agreement with the buyer, or in cases prescribed by law. The seller may only collect the buyer's social security number if there is a factual need for secure identification and such collection is necessary.

If the seller wants to use the buyer's personal data for other purposes, for example to send the buyer advertising or information beyond what is necessary to carry out the agreement, the seller must obtain the buyer's consent when concluding the agreement. The seller must provide the buyer with information about what the personal data will be used for and who will use the personal data. The buyer's consent must be voluntary and given by an active action, for example by checking a box.

The buyer should be able to easily contact the seller, for example by telephone or email, if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or change the personal data.

17) Duration/termination
The contractual relationship for the individual course participant starts when the course is available and for 12 months. Some courses may have a shorter duration than 12 months. In these cases, the duration will be clearly specified on the relevant product/product description. Subscriptions are invoiced monthly/annually and terminate upon cancellation by the buyer. The buyer can cancel the automatic renewal of the subscription at any time, but will not receive a refund for the remaining time of the subscription period. The subscription will continue to be valid until the end of the paid period.

Violation of copyrights and other rights is also considered a material breach. The seller also has the right to terminate the agreement with immediate effect if the service(s) is/are to be discontinued or incorporated into another service.

18) Conflict resolution
Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Council for mediation. The Norwegian Consumer Council is available by telephone at 23 400 500 or www.forbrukerradet.no .